Project QUEST - The search for BLOOD:Looking for Blood? Call 9830129243
Any person searching for blood needs to dial just a single - 9830129243 number to find out the closest place where safe blood is available.
QUEST - The search for BLOOD is a Centralized Blood Stock Information and Management System. It offers a single helpline for all blood requests. Any person searching for blood needs to dial just a single number to find out the closest place where safe blood is available. No more hunting for blood on streets. No more endless chain mails requesting for blood.no more face book posts. QUEST - The search for BLOOD is the LUCY endeavor that has bridged the gap between the needy and the blood available in the blood banks.
Any person looking for blood in West Bengal needs to call just a single number 9830129243 to get the blood availability information in the state. On inquiring the person is provided the blood bank's name, number of units available, the address and the contact number. He/she is also requested to inquire the blood bank before proceeding to ensure that the blood is available.
Till date we are connected to about 75 prominent blood banks in the state provide us blood stocks on a regular basis. More are being added. The helpline networks 95% of the regions where blood requests originate in the State of West Bengal. Please find out more about the helpline below:
Goals and Objectives
Goals
What are the Problems that QUEST - The search for BLOOD Addresses
West Bengal has more than 2000 hospitals. Most of them lack the facility of a blood bank. The major hospitals do have the blood banks but most of these blood banks insist upon the patient to provide replacement. For a person who is looking for blood the task is not easy. The following are few of the questions a person looking for blood faces to which answers were obscure before September, 2005.
Salient features
The following are the Salient Features of QUEST - The search for BLOOD which make it so unique and powerful.
Benefits of QUEST - The search for BLOOD
The following are the benefits of the helpline to the system of blood transfusion as a whole:
Performance of QUEST - The search for BLOOD so far
Participate and Contribute in the Movement
LUCY is a youth movement. We are always welcoming people who are interested in contributing to the cause of the nation. QUEST - The search for BLOOD helpline is up but more needs to be done to achieve the objective of taking the helpline to entire state of Karnatak.
Future Plans
On Road to the Revolution: Taking QUEST - The search for BLOOD To People
This includes the attempts that have been made to publicise the helpline.
Any person searching for blood needs to dial just a single - 9830129243 number to find out the closest place where safe blood is available.
QUEST - The search for BLOOD is a Centralized Blood Stock Information and Management System. It offers a single helpline for all blood requests. Any person searching for blood needs to dial just a single number to find out the closest place where safe blood is available. No more hunting for blood on streets. No more endless chain mails requesting for blood.no more face book posts. QUEST - The search for BLOOD is the LUCY endeavor that has bridged the gap between the needy and the blood available in the blood banks.
Any person looking for blood in West Bengal needs to call just a single number 9830129243 to get the blood availability information in the state. On inquiring the person is provided the blood bank's name, number of units available, the address and the contact number. He/she is also requested to inquire the blood bank before proceeding to ensure that the blood is available.
Till date we are connected to about 75 prominent blood banks in the state provide us blood stocks on a regular basis. More are being added. The helpline networks 95% of the regions where blood requests originate in the State of West Bengal. Please find out more about the helpline below:
Goals and Objectives
Goals
- To provide efficient, effective and quick blood search service through a dedicated and reliable help line.
- To ensure that every unit of blood that is available in blood bank is accessible to patients from all parts of the city and thereby usher in an era of optimized usage of available blood.
- To foster blood bank networking, information sharing and transparency and create a platform for the blood transfusion services to serve as one large unit.
- To provide maximum assistance to the needy by means of accurate information at their finger tips.
- Regular update of blood availability statistics from the blood banks working with QUEST - The search for BLOOD.
- To streamline all safe and standard blood banks with the helpline.
- To promote the helpline 9830129243 and ensure that the needy gets to hear about it on time.
- To achieve high degree of reliability for the helpline by minimizing the downtimes and also quick recovery in case of failures.
- To achieve high quality of service by frequently refreshing data, increasing speed of delivery, and ensuring accuracy of data, making the service easily accessible and ensure user friendly communication.
- To minimize the issues/problems that keep the helpline from achieving it’s targets by proactive communication and solution finding approach.
What are the Problems that QUEST - The search for BLOOD Addresses
West Bengal has more than 2000 hospitals. Most of them lack the facility of a blood bank. The major hospitals do have the blood banks but most of these blood banks insist upon the patient to provide replacement. For a person who is looking for blood the task is not easy. The following are few of the questions a person looking for blood faces to which answers were obscure before September, 2005.
- How can I get blood quickly?
- Where do I find the contacts of the places where blood will be available?
- Which is the closest place to me?
- Is the Blood Bank I am talking to safe?
- Am I sure that I have checked out all safe places?
- No one lifting phone on the other side. What do I do?
- Is it right to be paying money for someone helping me to find blood?
- Is it necessary for me to get donation done?
Salient features
The following are the Salient Features of QUEST - The search for BLOOD which make it so unique and powerful.
- QUEST - The search for BLOOD is a 100% impartial service which does not have affiliations with any blood banks. It works purely on the need basis and treats all blood banks equally.
- Multi Lingual Support at the call centre.
- Updated every 24 hours as of now
- All the blood banks attached to the helpline are known for quality and safety.
- The helpline is networked with the major blood banks in the city.
- Presently the helpline receives around 600 blood requests per month.
- The service provided is completely free.
- Response Centre Executives at the helpline are equipped to handle various types of blood requests.
- QUEST - The search for BLOOD undertakes massive publicity programmes to popularise the helpline. Driven by youth and directed to the locations where most people are likely to start their blood search, this campaign ensues that the needy get to know about the helpline.
- QUEST - The search for BLOOD has a dedicated team of volunteers to fix the problems that creep into the system.
- By coordinating with other teams in LUCY, QUEST - The search for BLOOD is able to ensure help to each of the caller.
Benefits of QUEST - The search for BLOOD
The following are the benefits of the helpline to the system of blood transfusion as a whole:
- Fast and Efficient Blood Search
- Promotes sharing and transparency
- Exposure to Blood Banks
- Centralized Blood Availability
- Free Service
- Better Management of Available Blood
- Quality Assurance of Blood Banks
- Choice of Blood Bank
- Prevents Blood Misuse
- Relevant Calls Routed to Blood Banks
- Identifying Citywide Blood Shortage
- Transparency of Blood Banks
Performance of QUEST - The search for BLOOD so far
- 600 blood requests per month coming to the helpline
- ~75 blood banks across West Bengal networked
- 95% area of West Bengal covered by helpline
Participate and Contribute in the Movement
LUCY is a youth movement. We are always welcoming people who are interested in contributing to the cause of the nation. QUEST - The search for BLOOD helpline is up but more needs to be done to achieve the objective of taking the helpline to entire state of Karnatak.
- Help Publicise the Helpline The helpline is of use only when poeple know about it. we encouarge you to publicise the QUEST - The search for BLOOD helpline. The following are few of the publicity strategies you could get involved with:
- Online: - Make "Looking for Blood in West Bengal? Call 9830129243" your status message and your signature.
- Tweet about the helpline and post links to this page.
- Use QUEST - The search for BLOOD Wallpapers available Use this image on your website and blogs to raise awareness:
- Request QUEST - The search for BLOOD Stickers for your bike, car, office and other places. Take trips to hospitals in your vicinity and make them aware about helpline.
- If you are organising a get together, you could request QUEST - The search for BLOOD Team to come and give a small talk/presentation about the helpline.
Future Plans
- 100% Networking Across West Bengal
- Modernisation of Call centre with Advance automated call logging infrastructure
On Road to the Revolution: Taking QUEST - The search for BLOOD To People
This includes the attempts that have been made to publicise the helpline.
- Taking QUEST - The search for BLOOD publicity to all hospitals in the state
- Creating massive media movement to promote helpline
- Celebrity endorsement for the helpline.